Assistant Quality Manager
Unit 5-1, 6-1 & 7-1, Level 5,6, Federal Territory of Kuala Lumpur, Malaysia
Job Description: -
- To provide support to Operation team to meet and sustain client targets by providing accurate & timely analysis
- Ensuring development of action plan
- Tracking compliance of corrective actions
- Continuously improving process performance metrics
- Ensuring key issues related to process is reported and corrective action are taken from client side
- Ensuring compliance to monitoring and feedback process by Meeting audit targets
- Ensuring low variation in calibration
- Ensuring continuous improvement in the scores of all quality metrics
- Create a motivated team by defining Clarity of goals, Effective review and feedback on opportunity areas, Training & Development
- Provide support on audit and compliance process
Standards for Measuring Success: -
- Quality Metrics
- Level of adherence achieved for various processes
- Quality initiatives
- Other key management attributes & Key Performance Indicators (KPIs) as agreed\
Skills:
- Interpersonal skills
- Problem Solving skills
- Mentoring skills
- Decision making skills
- Strong planning skills
- Strong organizing skills
- Skilled in strategy and business development
- Strong leadership skills,