Consultant - Client- Data Analyst

Date: 23 Jun 2025

Location:

Illinois, United States, Digital En

Country/Region: Un

Category:

OBJECTIVE OF ROLE

Supports development and implementation of reporting metrics for Airshop, United’s innovation lab. Successful candidates will work collaboratively across the team, to track work happening in the lab and identify key highlights for leadership. Work will ensure the day-to-day operations of the lab are maintained.

KEY RESPONSIBILITIES

Top 5 Skill sets

1. PowerBI + Power Automate

2. 3 years’ experience working with emerging technologies. Familiarity with software supporting tech such as Computer Vision / Gen AI / Robotics

3. Written Communication

4. Portfolio Management

5. Attention to detail

• Manage reporting tools through Microsoft Planner and own Airshop’s PowerBI dashboard

• Deliver new features to Airshop’s dashboard and continue to refine effective ways of communicating Airshop’s achievements.

• Coordinate with Airshop members to ensure progress is being tracked

• Keep leadership informed of updates through regular status updates and contribute to the development of executive level reports

• Organize Airshop resources and scheduling of reservations in our lab

• Support ad hoc requests for Airshop’s presence at activations

EXPERIENCE

2+ years
Strong interpersonal skills, strong relationship management
* Strong communication skills - verbal, written, listening and presentation.
* Strong analytical skills.

QUALIFICATION

BE/B Tech or Equivalent

ABILITIES

ABOUT US

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.

Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA

EQUAL OPPORTUNITY DISCLAIMER

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

ADDRESS & LOCATION

Chicago, IL