Consultant - Client
California, United States, Digital En
OBJECTIVE OF ROLE
Technical Program Manager
Location: Brea, CA (Day-1 Onsite)
Long Term Contract
Description:
- Candidate should have a strong 14-15+ years of Technical Program Manager experience.
- Relevant North America experience.
- Managed complex Projects involving system Transformation.
- Looking for a strong and experienced Scrum Master.
- Experience with Organizational Change Management.
- Should be strong in Change Management.
- Serve as a senior team member, responsible for facilitating the adoption, implementation and sustainability of Agile processes, principles, and practice.
- Lead the scaling of Agile from team level to enterprise level
- Provide high-touch and hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace
- Actively build and contribute to the company's Agile Community and develop Communities of Practice, mentor Agile practitioners
- Collaborate with non-Agile team, educate and support them throughout transformation
- Define relevant metrics that help the program see how they are doing
- Inspire all stakeholders at any level in their Agile transition
QUALIFICATION
- BE/B Tech/BS, Bachelor's, MBA or any equivalent degree
- Strong knowledge of Technical Program Management and software development methodologies.
- Strong interpersonal skills, strong relationship management and negotiation skills
- 13+ years of relevant experience
ABOUT US
IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.
Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA
EQUAL OPPORTUNITY DISCLAIMER