Executive - GRO-GRO

Date:  28 May 2023

Bucuresti, Romania


We are looking for an experienced Recruiter to partner with our leaders and contribute to growing our team.

Top level BPO recruitment, driving high-quality pipeline up to our ambitious hiring roadmap, and focus on excellent candidate experience are the main goals. The right person will make things happen in a high paced environment, understand the competitive nature of the BPO / contact centers market, and will value building human networks.

What You Will Do:

  • Execute the end to end recruiting process, ensuring a positive candidate experience
  • Partner with local leadership team and global hiring function to develop, implement, and execute the hiring strategy
  • Provide qualified feedback and guidance to hiring managers during the interview process
  • Attract candidates through multiple channels and methods including developing and maintaining relationships with potential candidates – local and foreign
  • Evaluate applications, screening, interviewing and guiding candidates on our company’s hiring road-map
  • Manage the hiring practice from first contact, phone or online / onsite interviews all the way through until onboarding
  • Build and secure a strong database and a diverse pipeline of candidates
  • Maintain and develop a network of market contacts to identify potential candidates for future needs
  • Analyze hiring effectiveness per used channels/tools and propose improved strategies for added improvement

Your Profile:

  • Min. 2 years of end to end recruiting experience is mandatory
  • Direct experience recruiting across the BPO / contact centers industry with a focus on multilingual sourcing is essential
  • Able to work and deliver on more than one hiring project simultaneously
  • Fluent in English - mandatory; additional knowledge of German or French languages is an advantage
  • Solid expertise in interviewing techniques, sourcing, screening, and closing candidates
  • Ability to make things happen in a team and also independently is key
  • Robust sourcing skills with first hand experience in implementing innovative and effective strategies for sourcing passive and rare candidates
  • Self-starter, open-minded and results-oriented
  • Flexibility to adapt quickly and work independently in a fast moving environment


IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.

Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA


It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.


Romania, Bucuresti, Soseaua Oltenitei nr.2, Sector 4, Bucuresti