Process Associate
2nd Floor, Maple High Street, , Madhya Pradesh, India, India Geo
Screen readers cannot read the following searchable map.
Follow this link to reach our Job Search page to search for available jobs in a more accessible format.Company Overview
Greetings from IGT Solutions...!!!!
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.
Established in 1998, with 100% focus on customer experience, IGT employs more than 13,500 customer experience and technology specialists providing services to 75 marquee customers globally. IGTs global footprint consists of 19 delivery centres in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA.
Job Role - Costumer Support Executive
Inbound Customer Service Centre
Handling inbound calls related to pre / post travel / product for Customers worldwide
Responsibilities and Duties
- Communication: Good written and oral communication skills in English
- Education qualification: Graduate/Undergraduate in any discipline
- Good analytical skills and interpersonal skills
- Proficient in MS Office, PowerPoint, Excel, Outlook etc.
- Work from office
- 24/7 rotational shift 6 days of work
- Weak off: -1-day rotational week off
Qualifications
- Education – Graduate or Perusing, or Diploma in Aviation from a Reputed institute
Experience – 1+ Year of exp. preferred
Location
IGT Solutions Pvt. Ltd.
Mapple High Street, Oppo Ashima mall,
Hoshangabad Road, Bhopal, MP