Technical Lead

Date:  7 Mar 2025
Location: 

2nd Floor, InfoTech Centre, 14, Haryana, India, Digital An

Country/Region:  In
Category: 

KEY RESPONSIBILITIES

Role: Active Directory Specialist

 

Primary Skills: Active Directory, On Premises AD, User Management, Group Policies, DNS, Windows server 2016 & 2021

 

Experience: - 6-8Years

Key Responsibility

Bachelors degree in information technology, Computer Science, or a related field preferred. Equivalent work experience or certifications may be considered.

 

Certifications:

Certifications such as Microsoft Certified: Windows Server or Microsoft Certified: Identity and Access Administrator Associate are preferred.

 

Experience:

  • 5+ years of experience in managing and supporting Active Directory environments.
  • Hands-on experience with AD tools, including Users and Computers, Group Policy Management, and DNS.
  • Familiarity with security best practices in AD environments, including least-privilege access and auditing.

Skills:

  • Strong understanding of Active Directory, Group Policies, and DNS.
  • Experience with PowerShell or other scripting tools for AD management.
  • Excellent troubleshooting and problem-solving skills.
  • Knowledge of identity management and access control.
  • Ability to work both independently and in a team environment.
  • Familiarity with other Microsoft infrastructure services e.g., Azure AD, Office 365).
  • Experience with multi-site AD deployments and domain controller management.

EXPERIENCE

6+ years
Strong interpersonal skills, strong relationship management and negotiation skills
Strong critical thinking and problem solving skills.
* Strong process flow and diagramming skills.
* Strong communication skills - verbal, written, listening and presentation.
* Strong analytical skills.
* Expertise in business process analysis, system analysis and data analysis
* Very proficient in developing requirements definition, functional specifications, data models and business procedures 
* Proficient in software fit analysis
* Expertise in MS Office, MS Project, Visio and other PC software
*  Has advanced knowledge of audit principles through extensive experience.
* Has strong understanding of the business processes in assigned areas to best implement policies and practices.

QUALIFICATION

  • BE/B Tech 
  • Strong knowledge of software development methodologies.
  • Strong interpersonal skills, strong relationship management and negotiation skills
  • 6+ years AD specialist experience

ABILITIES

ABOUT US

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.

Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA

EQUAL OPPORTUNITY DISCLAIMER

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

ADDRESS & LOCATION

India, Haryana, 2nd Floor, InfoTech Centre, 14/2 Old Delhi Gurgaon Road, Dundahera, Gurugram - 122016, Haryana, India