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Senior Project Manager

Date:  16 Jun 2025
Location: 

2nd Floor, InfoTech Centre, 14, Haryana, IN, Digital An

Country/Region:  IN
Category: 

KEY RESPONSIBILITIES

  • Define project scope, goals, and deliverables that support business goals in collaboration with stakeholders.

  • Develop detailed project plans, timelines, resource allocation, and budgets.

  • Coordinate internal resources and third parties/vendors for the execution of projects.

  • Manage project risks, issues, and changes to ensure successful delivery.

  • Monitor and report on project progress, offering clear updates to stakeholders.

  • Ensure compliance with IT governance, security, and regulatory requirements.

  • Conduct post-project evaluations and create reports to determine areas for future improvement.

  • Lead cross-functional project teams and facilitate collaboration between departments.

  • Utilize project management tools (e.g., Jira, Microsoft Project, Asana) to track tasks and milestones.

EXPERIENCE

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • 5+ years of proven experience in IT project management.

  • Strong understanding of IT infrastructure, software development, or systems integration.

  • Excellent knowledge of project management methodologies (Agile, Scrum, Waterfall).

  • PMP, PRINCE2, or Agile certification is highly desirable.

  • Proficiency with project management software.

  • Strong interpersonal and communication skills.

ABILITIES

ABOUT US

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.

Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA

EQUAL OPPORTUNITY DISCLAIMER

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

ADDRESS & LOCATION

India, Haryana, 2nd Floor, InfoTech Centre, 14/2 Old Delhi Gurgaon Road, Dundahera, Gurugram - 122016, Haryana, India

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