Module Lead

OBJECTIVE OF ROLE

We are seeking an experienced DevOps Engineer – Module Lead with 6+ years of hands-on experience in designing, implementing, and managing CI/CD pipelines, cloud infrastructure, automation, and production-grade environments. The ideal candidate will lead DevOps modules, mentor team members, and work closely with development, QA, and operations teams to ensure reliable, scalable, and secure systems.

KEY RESPONSIBILITIES

• Lead and manage the DevOps module, ensuring timely delivery and operational excellence.

• Design, build, and maintain CI/CD pipelines for multiple applications and environments.

• Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools.

• Manage and optimize cloud and/or on-prem infrastructure for high availability and performance.

• Implement monitoring, logging, and alerting solutions to ensure system reliability.

• Collaborate with development and QA teams to enable DevSecOps best practices.

• Manage containerized applications and orchestration platforms.

• Oversee release management, deployment strategies, and rollback mechanisms.

• Ensure system security, compliance, and vulnerability management.

• Perform root cause analysis (RCA) for production issues and implement preventive measures.

• Mentor junior DevOps engineers and provide technical guidance.

• Participate in architecture discussions and continuous improvement initiatives.

EXPERIENCE

• 6 to 8 years

Required Technical Skills

CI/CD & Automation

• Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps Pipelines

• Shell scripting (Bash), Python (preferred)

Cloud & Infrastructure

• AWS / Azure / GCP (at least one cloud platform)

• Infrastructure as Code: Terraform, ARM, CloudFormation

• Configuration Management: Ansible, Chef, or Puppet

Containers & Orchestration

• Docker, Kubernetes (EKS/AKS/OpenShift/Tanzu)

• Helm, Kustomize

Monitoring & Logging

• Prometheus, Grafana, ELK/EFK Stack, CloudWatch, Azure Monitor

Version Control & Collaboration

• Git, GitHub, GitLab, Bitbucket

• Jira, Confluence

Security & DevSecOps

• Secrets management (Vault, AWS Secrets Manager)

• Static & Dynamic security scanning

• Role-based access control (RBAC)

QUALIFICATION

• B.E/B.Tech/M.Tech/MCA with excellent academic record and should have relevant IT industry exposure. • Certifications in different technologies will be preferred. • Exposure to travel domain development is preferred.

ABILITIES

Good understanding of software technologies. Good understanding of object-oriented approach. Understanding of Software Development Life Cycle. Good knowledge of any database vendor versions. Good knowledge of standard development tools. Proficiency to use standard computing tools word processor, spreadsheet, browser, email, and file compression software. Utilizes each team member to his/her fullest potential. Self-motivated, team player, and result oriented Good communication and problem-solving skills Inspires co-workers to attain goals and pursue excellence Ability to work under tight project timelines Passion to excel Should take ownership of the assignments delegated Ability to simultaneously work with multiple stakeholders across the organization Strong analytical and logical skills to address work-related problems. Ability to solve problems quickly and completely. Good understanding of networking/distributed computing environment concepts. Ability to "think outside the box". Ability to prepare reports and examine setting forth progress, adverse trends and appropriate recommendations or conclusions

ABOUT US

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.

Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA

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