Consultant - Client

Date: 14 Jan 2026

Location:

2nd Floor, InfoTech Centre, 14, Haryana, India, Digital En

Country/Region: In

Category:

OBJECTIVE OF ROLE

The Senior Quality Assurance Engineer will be responsible for ensuring the quality, reliability, and performance of complex enterprise applications, including AI/ML-enabled systems. This role involves owning end-to-end quality assurance strategy, designing and executing automated test frameworks, and validating modern architectures such as microservices, cloud platforms, data pipelines, and AI-driven solutions. The candidate will collaborate closely with engineering, product, and DevOps teams to proactively identify quality risks and drive continuous improvement across the software development lifecycle.

KEY RESPONSIBILITIES

Analyze/understand business challenges and recommend appropriate IT solutions and services, develop current and future business processes, determine interface requirements, and resolve any issues that cross multiple systems or areas which may affect the business process. Analyze/understand all data and information required for new business processes. Provide business process redesign analysis to support business changes and technology opportunities. Facilitate new business process and data requirements gathering, and resolve issues that may cross multiple systems that may affect the business process. Conduct fit gap
Analysis for software package evaluations.

2. Convert business requirements into functional requirements, specifications, data models and test cases, Develop detailed functional specifications documents that can be used by the technical analysts to develop technical specifications; Develop detailed Use Case scenarios and specifications.

Work with technical analysts to develop technical specifications for the features and functions defined in the requirements document. Assist the users in developing their user or business procedures.

Bachelor's degree, preferably in Accounting.

CPA designation or non-US equivalent (e.g. CCA) is required.

EXPERIENCE

7+ years of experience in Quality Assurance, with strong emphasis on automation testing across enterprise-scale systems
Proven experience testing frontend applications, backend services, APIs, distributed systems, and cloud-native platforms
Hands-on experience working in Agile / Scrum development environments
Extensive experience in end-to-end QA and test automation across enterprise systems
Strong hands-on expertise with Selenium and related tools such as Postman, REST clients, or similar
Proven experience testing web applications, APIs, microservices, and distributed systems
Strong understanding of AI/ML testing, including validation of model inputs, outputs, edge cases, bias, drift, and explainability
Familiarity with LLM concepts and AI quality risks such as hallucinations and inconsistent responses
Solid knowledge of DevOps and CI/CD pipelines, with tools like GitHub, Jenkins, GitLab, Azure DevOps, or similar
Experience testing cloud-native applications on AWS, Azure, or Google Cloud
Strong analytical, debugging, and problem-solving skills
Excellent written and verbal communication skills

QUALIFICATION

Advanced degree in a quantitative or technical discipline such as Computer Science, Engineering, Information Systems, Data Science, or a related field
Equivalent practical experience will be considered in lieu of formal education

ABILITIES

ABOUT US

IGT Solutions is a next-gen Tech Services and Customer Experience (CX) company. It enables personalized, meaningful, and effective interactions by combining cutting-edge technology and innovative solutions with the power of Gen AI to deliver exceptional end-user experiences. With the ability to integrate human and digital intelligence seamlessly, it is a trusted partner for managing end-to-end transformation journeys for global majors across industries. Established in 1998, IGT Solutions has more than 90 global marquee customers and 25,000+ experts servicing client processes from 31 global delivery centers across 13 countries. IGT Solutions' service offerings include data & analytics, digital transformation, systems integration, platform solutions, AI/ML, and Gen AI-led industry and enterprise solutions, intelligent automation and analytics, and a full spectrum of BPM services and solutions.

EQUAL OPPORTUNITY DISCLAIMER

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

ADDRESS & LOCATION

India, Haryana, 2nd Floor, InfoTech Centre, 14/2 Old Delhi Gurgaon Road, Dundahera, Gurugram - 122016, Haryana, India