Consultant - Client

KEY RESPONSIBILITIES

Job Title: Consultant – Operational Research & CPLEX

Location: emote
Experience: 12+ years

Job Summary:
We are seeking a Consultant with strong expertise in Operational Research techniques and hands-on experience with IBM CPLEX Optimizer. The role involves designing, modeling, and solving complex optimization problems to support business decision-making across domains such as supply chain, travel, logistics, and workforce planning.

Key Responsibilities:

• Develop and implement mathematical optimization models (LP, MIP, QP).

• Apply OR techniques to solve real-world business problems.

• Build and deploy models using IBM CPLEX (Python/Java/OPL).

• Collaborate with business teams to gather requirements and translate them into optimization models.

• Analyze and interpret results, providing actionable insights and recommendations.

Required Skills:

• Strong knowledge of Operational Research / Optimization methods (linear programming, integer programming, network flows).

• Hands-on experience with IBM CPLEX (docplex, CPLEX APIs, or OPL).

• Proficiency in Python (preferred), Java, or C++.

• Experience in modeling real-world problems in domains such as supply chain, airline, or workforce scheduling.

• Strong problem-solving and analytical skills.

Good to Have:

• Exposure to other solvers (Gurobi, SCIP).

• Knowledge of data science or machine learning techniques.

• Experience in travel, transportation, or logistics industries.

ABILITIES

ABOUT US

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.

Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA

EQUAL OPPORTUNITY DISCLAIMER

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

ADDRESS & LOCATION

India, Haryana, 2nd Floor, InfoTech Centre, 14/2 Old Delhi Gurgaon Road, Dundahera, Gurugram - 122016, Haryana, India