Associate Project Manager

OBJECTIVE OF ROLE

IGT Solutions is looking for Associate Project Manager (PM), who will play a key role to embrace an effective enterprise and business architecture/capability modelling approach, leading the responsibility to mature enterprise architecture practice, by driving business capability solutions and innovation. In this role, focus will be from people, process, and technology perspective – including adoption of innovative processes, new capability and technology introduction. Support IT’s transformational journey, alignment between business and IT strategy.

KEY RESPONSIBILITIES

• Define project pacing and obtain incremental benefits before the program is completed by working closely with Product Owners, Architects and Engineers. • Communicate strategies with Project Managers by prioritizing, planning and executing the development schedule for major product release across multiple business units, driving financials and other KPIs. Ensure that individual project goals align with company's strategy. • Coordinate development resources, maintain dependency plans and monitor performance across resource channels. Improve efficiencies in critical and program resources by avoiding duplication of efforts between program and project management. Perform hands on reviews of Product backlog, Architectural Design, Code Risk Business models, Test Scripts and validate results. • Align the deliverables to the program outcome with the aid of the Business Change Manager. Manage risk, issue and take corrective measurements. • Manage and utilize resources across projects and manage stakeholder's communication. • Assist Scrum Team and the Product Owner in achieving the release goals and follow Agile practices. Plan and estimate meeting, Story Point estimation and collaborate with the Scrum Master in planning. Initiate the solution architecture governance activities such as Technology Due Care and Vulnerability Threat Assessment. Lead and Drive the innovation Group meetings and prototype on selected ideas to provide value add to the client.

EXPERIENCE

6-8 years’ experience in the following: • Information Systems/Technology, Project Management Office processes (portfolio, program, project) and Agile Project Management • Working understanding of Agile Scrum, XP, Kanban/Scrumban, and Lean practices and tools (JIRA / TFS or similar work management tools) • Use of collaboration tools (Confluence / MS Teams or similar), SharePoint and configuring sites • Working in a multi-functional setting with Offshore and Onshore resources • Strong facilitation, consensus building, conflict resolution, negotiation and leadership skills

QUALIFICATION

Bachelor’s Degree or equivalent in one of the following: Computer Science Information Technology Business Information Systems Management Studies Preferred Master’s degree Formal certification in Project management methodology highly preferred

ABILITIES

ABOUT US

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.

Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA

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